Specialised in success controlling of live communication
Success controlling of live communication has been our specialist area since 1998. FairControl analyses the impact of all communication measures that make a company directly and personally accessible. Our core competence is success controlling of fairs, events and sponsoring activities. Additional key research areas are POS analyses and the measurement of service quality in personal contact with customers, e.g. via call centre hotlines.
Expertise proven in practice
FairControl currently conducts over 100 projects a year. Data collection and the evaluation of results is coordinated and implemented by FairControl itself. For primary data collection we draw upon on our team of highly qualified and carefully selected interviewers. The powerful international FairControl field department consists of over 450 interviewers at home and abroad.
Tailored and innovative problem solving – at home and abroad
Our competence is based on the individual expert knowledge and experience of our communication experts, market researchers, statisticians and software developers. Our competent contact persons support you with knowledge and instruments which have proven themselves worldwide in over 20 countries. By applying modern technology, we offer you high quality and prompt evaluation. Our many years of experience in effectiveness analysis of live communication facilitates sound interpretation of your data.
Quality in research and consultation - committed to the ethical code of the Professional Association of German Market and Social Researchers (BVM)
Our longstanding customer relationships and positive feedback from our clients are our primary incentives. Our aim is to advise you individually and thoroughly on the basis of our extensive research results. Here we strictly adhere to the ethical code of the Professional Association of German Market and Social Researchers (BVM), which guarantees you our integrity and customer neutrality, as well as the highest standards of methodology, analysis and customer reporting.